Discovery Call

Cancellation Policy

Terms and Conditions for Private 1:1 Coaching Sessions This policy outlines the terms and conditions for private 1:1 coaching sessions: Scope of Coaching Private coaching supports personal or professional goals through guided discussions and actionable strategies. It is not a substitute for therapy or medical advice; referrals will be made as needed. Confidentiality All session content is confidential, except as required by law (e.g., harm to self or others). Confidentiality will always align with ethical and legal standards. Booking and Payment Payment for a four-session package must be made in full upfront. A booking link will be provided and can be used multiple times. The package expires after 12 months unless otherwise agreed. Sessions must be rescheduled with at least 24 hours' notice to avoid full charges. Fees and Refunds Fees must be paid prior to sessions. Refunds are not provided for missed sessions, but credit may be applied if the cancellation policy is followed. Session Format Sessions are conducted in person, via video, or by phone, typically lasting 60-90 minutes. Custom durations can be agreed upon in advance. Client and Coach Responsibilities Clients: Actively participate, be honest, and take responsibility for implementing agreed actions. Progress depends on commitment outside sessions. Coach: Provide a supportive, non-judgmental environment with tailored strategies for client goals, maintaining ethical conduct throughout. Engagement Expectations Sessions may involve exploring emotions and challenging beliefs to encourage growth. Optional homework or resources may be provided to maximise results. Termination of Coaching Either party may terminate coaching with reasonable notice - any refunds are at the discretion of the coach. The coach reserves the right to end sessions if behaviour is inappropriate or coaching is unproductive. By booking and paying for sessions, you agree to these terms. We look forward to supporting your journey!

Contact Details